Name: Product Tour Webinar: Custom Homepage & Modern Employee Intranet
Uploaded: 2026-09-02T17:16:13.271Z
Duration: 42 min
Description: Product Tour Webinar: Custom Homepage & Modern Employee Intranet

Transcript for "Product Tour Webinar: Custom Homepage & Modern Employee Intranet": Hi, everyone. Welcome to our product tour webinar. I'm Silver Reynolds, a business value consultant here at First Step, joined by my colleague, Katie Jackson, solutions consultant manager. And not too long ago, I was sitting exactly where you are. Prior to joining for the First Step team, I was actually a customer. I worked in corporate communications for a financial company. While there, we migrated from dynamic signal to First Step. I spearheaded our transition from implementation to rollout and adoption, then served as our platform admin. Our decision to choose First Step as our intelligent communications platform transformed the way we connected as an organization. And if you're here today, I assume you want that for your organization too. Today is the first of our product tour webinar series. We wanted to provide a brief less than forty five minute live demo of the features available so you too can transform communication across your organization. So who's in our audience today? I can already tell you. We have two distinct groups with us, customers and evaluators. As a customer, I know some of you already have these capabilities in your platform, but they're either switched off or underutilized, and that's not what I want for you. After this call, what I would love for you to do is go back and look at the platform you're already paying for and maximize its value. And if you're not a customer, as an evaluator, you're either in a conversation about Internet or trying to avoid one. I know that after today, you just might change what you're actually evaluating. As a communicator, I know organizations are not under communicating. We are sending newsletters, manager cascades, hosting town halls, maintaining Internet systems, and apps all simultaneously. And from all of that, what do we know? The reporting says the message went out and people opened it. But what really happened after we hit send? A shift supervisor never saw the policy change message. Open enrollment ended with a portion of people who didn't enroll and not due to apathy, but because what they needed lived in another system or behind a login they didn't have access to. And by the time they had a free minute, it was gone from their minds. That was the very problem we faced at my previous organization. We had multiple systems, fragmented communication, and no clear front door for our employees to walk through. Our employees didn't know where to go for their single source of truth, which resulted in them looking in various places and not always finding up to date information, which led to an increase in emails and support tickets for HR and IT. But it wasn't just us. Forty three percent of office workers and thirty seven percent of managers lose three or more hours a week hunting for basic information. That's a hundred and fifty six hours a year not spent on productivity or business outcomes just searching for information they need to do their jobs effectively. Did you know that sixty one to seventy six percent of employees say they missed a policy or procedural update they were supposed to act on? As professional communicators, we know this isn't a content problem. It's a delivery problem. We're all familiar with the thirty year pattern. Build a destination, post the information, tell everyone where to find it, measure who showed up, and then every two to three years when it's not working, we do it all over again with a nicer interface. But what if I told you the interface was never the problem? It's the model. That model creates a destination someone has to remember on a device many were never issued and sent during moments when they don't have time to stop, which means we aren't reaching the person on the ward, the loading dock, or the sales floor. And then we all ask the same question, Where should this information live? But what we should really be asking is, how does the right information get to the right person in the moment they can actually act on it? And that's the framework we create when we close the gap between an employee knowing something and an employee doing something. I know some of you are probably thinking, we already have SharePoint. This isn't for us, or there is no way we're starting an intranet project this year. Your thoughts are absolutely valid. We can all agree that Corp Com's function touches everything within the organization and is never without a project. Right? I've been where you are, so don't tune me out. I can assure you that everything we cover today works on top of the document management system you're already utilizing. We were a Microsoft company, and SharePoint was our document repository. If that's you and you feel sweat beads beginning to bud on your brow line at the thought of building a new document repository, don't worry. You don't have to migrate content or stop using SharePoint. We didn't until we were ready. But we did evaluate what we were currently using and discovered it was creating more projects and using more time than we have to give. We knew we needed to close the gap so we could get the right document, tool, or answer to the right person in the moment they needed it and on the device they actually had. See, it isn't a place to go. It's using what they already own to actually reach them. So what does that look like practically? It's starting with a three step model you can build from and that's easy to remember. Crawl, walk, run. Crawl begins with one strong, scalable, well built experience that's curated around the highest value needs across the organization and feels intentional to your employees instead of a fire hose of information. Walk means keeping that strong default and adding a handful of targeted variants where a population genuinely needs something different. And run is a multilayered advanced personalization across many populations at once. Most organizations should start at crawl and stay there a while as it's the strategic foundation. The goal is a well built default, not a segmented mess. Often, teams wanna jump right into segmentation with dozens of variants creating a governance problem that takes months or even a year to solve, and I'm sure none of us have time for that. The rule when building a variant should be to solve real operational friction, like a population that needs a genuinely different order of information or a group that needs its own banner because their safety context is different. Variants aren't needed simply because a stakeholder prefers a different layout. When I interviewed with FirstUp, I was asked, what's your favorite feature? After I started, my manager recalled the moment with me and and said, as soon as I asked the question, your face lit up and you had a huge smile, not much different from right now. And answering that question came easy to me because not even a month earlier, I was at a first up event as a customer sharing with other customers about the newest feature that leveled up our user experience. We were able to provide our employees with a brand new custom home page tailored to them, but it also benefited us as a comms team. We were preparing to celebrate a year of our new platform and wanted to hear from our organization. Our custom home page enabled us to create a live banner that linked our colleagues to a brief survey created in FirstUp where they could share their feedback about the platform. While the new layout was aesthetically pleasing and exciting for our employees, This was impactful for our comms team because it significantly reduced our workload. We didn't have to use another application to create our survey, which kept our employees in the platform, increasing participation. We could see survey results real time and without saying it, we showed our employees that we listened to their feedback from our employee engagement survey because we provided a home page curated to their needs. So as you watch our demo today, I don't want you to simply look at the features. I want you to envision the workforce at your organization. Imagine you're a frontline employee or a manager and explore how this benefits you. At my previous organization, we started with multiple systems, fragmented communication, and no clear source of truth. But by imagining what could be, we created an experience our employees found valuable and regularly returned to for policy and procedure updates, leadership messaging, and employee recognition. So what could a truly targeted personalized employee experience look like for your organization? I'll hand it over to Katie to show you. Alright. Thank you, Silver. And just by means of introduction, Katie Jackson here. As she mentioned, I lead up the solutions consulting team. So me and my team will generally come and support the evaluation and purchase of First Stop. So we meet with many existing and new customers from both a technical and functional perspective, making sure that the solution that you're looking at actually solves all of your business challenges. So, hopefully, we can connect on a deeper level after this webinar. Please feel free to reach out if you wanted to take a deeper dive into anything that you're looking at today. But I will be going through a demonstration of some of the great features that we have that Silver alluded to. So if we can go to the next slide, I did want to just set a little bit of context before we get into the product. For the purpose of today, we're going to look at a fictional company called Acme. It is a stand in, but the shape of it is very real. It's a 25,000 person US manufacturing company with multiple sites. On the left, you see Marcus. He runs a machine on the night shift at Plant 4 down in Greenville. He has no desk, no company email, and just about thirty seconds between machine cycles to look at anything at all. And right now, anything includes everything riding on ACME safety initiatives. So new protocols, certifications, reporting, all the stuff that's supposed to reach him before his next shift starts. And on the right, we have Renee, who is Murgis' regional manager. She's based out of Charlotte. She is at a desk, but she split across six plants living out of email and spreadsheets, trying to keep the same safety initiatives moving across every site that she owns. So same or similar initiatives, same deadlines, but what reaches Marcus on the floor and what reaches Renee at her desk simply cannot be the same experience or neither of them get what they need. And if we go to the next slide, final slide before the demo, I promise, I just wanted to show what the gap actually looks like in numbers. So here's the thing. Acme has a real business issue on their hands, and we see this every day in the conversations we have. They've got a company wide focus on safety. And on the surface, it might look like they're performing okay, 84% engagement company wide. But when you go side by side, we see Plant 4 is sitting at 58%. And here's the challenge. We need to reach both Renee and Marcus with the same critical safety information, but not necessarily with the same content and not in the same way. Marcus needs it in the thirty seconds he might have between machine cycles, and Renee needs the full picture across all six of her sites that she's accountable for. And so that's essentially what we're gonna show you today. It's a collection of features that work together to enhance the employee experience while driving business outcomes. For today, that outcome is safety. You're gonna see personalized home pages, a hub, helpful integrations, search, and a lot more, all assembled around who someone is, so their role, their location, what they still need to act on. And it is worth saying that what you're about to see today are two channels. We're gonna look at mobile and web, but that's not the whole strategy. There are people who won't visit either one of those, and they're still gonna get reached through whatever channel actually works for them. It might be email or many others. But let's get into it starting with Marcus. Alright. So we're gonna start, as I mentioned, with Marcus. Here, Marcus is getting a push notification on his phone. Hopefully, everyone already has push notifications enabled and understands this is a great way to to reach the front line. I'm not gonna spend his time on push notifications. What really matters is what he lands on. So here we can see it's a new safety protocol, what he needs to know, and he can simply acknowledge it. I actually wanna focus more on what we see here, which is his home page. So he doesn't land on a generic home page with the safety items buried in the feed. Here, we can see the banner up top that puts plant four's updates front and center. So every time he opens this page, there's critical information broadcast in the moment that it matters, so not something he has to go looking for. We can see that the new machine guarding protocol is now in effect for plant four. Worth noting that our customers use this not necessarily for just safety items, but think of this as any kind of critical information. It could be a CEO announcement, any sort of ongoing events that's happening, any call to action, anything that needs eyes on it right now. As I continue to scroll, what this page reflects is his personal home page. So this is his site. It's based on his role, his shift, not a company wide default. I see his news for you section or module here. So this is all based on where he's located, what his role is, and it's all local news because we know that local news for frontline employees does tend to have more engagement. So while he might be one of 25,000 employees, this home page feels like it was built just for him. And FirstUp knows what his plant is, what how long he's been with the company, all about based on his universal employee profile, and that's what this entire whole page is built around. As I continue to scroll, just pointing out some additional modules that were built for him. I have near miss reports. This is where individuals have submitted, user generated content around some hazards that they see around the plant. This is obviously really helpful from a safety initiative standpoint for Marcus so that he can be aware of those near risk near missed reports. You have celebration modules. All of this order and curation is based and targeted to Marcus based again on his role in his profile. So as I continue to scroll up, I did wanna highlight the shortcuts. Shortcuts are those, targeted links that are, again, personalized and can take you to a number of places. But, really, the shortcut that I wanna highlight the most is this very for first shortcut, which is the operations hub. So this is everything tied to his job in one place. Think of this as his always on home base. So site leads don't have to push resources out every day. It can live here in an organized current kind of one click away location. This is the production hub, so everything a plant floor worker or ops manager might need without digging through all the shared drive or emails or whatever it might be to find it. So we have things like a safety week resource, maybe production handbooks, safety procedures. And then just a quick tour of this particular hub up top, I have different tabs. And so you on the communications team can build out these tabs and create whatever you'd like here. So I have a tab for post. This is that dynamic post. So anything posted to the operations topic will be kind of, aggregated here. I have a shortcuts tab. So this is shortcuts that are just met for my operations team, things that I know Marcus might need while he's on shift, an incident reporting, maintenance request, emergency procedures, all things related to the operations team, even things like product specs. So if he wanted to quickly look at a spec sheet for a particular machine or particular piece of equipment on the fly, I know he has his mobile phone, learning corner for video playlist, meet the team if he needs to know who to reach out to across the plant floor. I think you get the point here. This is all built out and targeted to Marcus so that he has easy access to information he needs while he's on the job. But here's the part that I think really matters for someone like Marcus is that traditional internets were actually built for folks who are sitting at a desk. And, traditionally, if you didn't have a desk, you were an afterthought or you got left out entirely. So we believe that a modern employee experience doesn't start from that assumption. This hub lives in Marcus's pocket because it was built for how he actually works. That's not just convenience. It's equity. So Marcus has access to the same information that keeps you safe and connected, whether you're behind a desk or running a machine. And that's exactly what leads into the business outcomes that we're chasing here. It's fewer incidents, faster compliance, and a real completion number instead of a company wide average hiding a plant four problem. Right? Now the next feature I want to talk about is, productivity integrations. So we understand that some of what Marcus needs is not content. It's data. So it could be sitting somewhere in a completely different system. So think about his pay, his PTO, his schedule, and we call these productivity integrations, meaning they're integrations within First Step that allows you to access key information like that without leaving the app. You can access these in two different ways. The first way we'll look at is a shortcut that's pinned right here on the home page. So in this example, Marcus uses UKG. He can click this UKG app. And with a couple clicks of the button, he can do things like view his schedules if he needs to know when he works next. He could see his time card. He could see his time off, his PTO balance. He could even request off. So these are simple read and write APIs that allow him to execute key tasks within other systems without having to leave First Stop. So these transactional tasks are the number one reason he'd otherwise chase down a supervisor or call HR or submit that HR or IT ticket, and that's fewer, you know, where is my pay stub interruptions landing on manager and HR's desk. The other way he can access this information is through our AI native search. This is my personal favorite way to access it. So down at the bottom where that search icon is, he can simply ask in natural language something like where what is my PTO balance, hit that search option, and using AI, it will respond in natural language with a quick summary of what his PTO balance is. So he knows he has sixty hours remaining and has used forty five hours. So this is just a really easy way within a couple of seconds to get the results he needs without having to navigate away from the app. And another really important part I want to kind of dive into here is we know that many of us, myself included, are using AI every single day, but most of us are also sitting at a desk. Machine operators like Marcus don't get the same advantage of AI in their day to day the way that desk based workers do. So FirstNet built this with frontline in mind, giving them the same access to really great technology like AI, the same modern tools that the rest of the business already has, and it's not an afterthought kind of bolted on. So Marcus, as AI search in plain language, gets his PTO, saves time, and can get back to the machine, in a matter of seconds. Alright. So that's Marcus's experience. I am now going to pivot to Renee who is sitting at a desk. Just gonna see if there's any questions. I think we're good. Okay. Alright. So, again, pivoting to Renee. I'm logged in to our web experience. I do just wanna clarify before we get completely into Renee's experience that Marcus could also log in to our web experience and see his same, you know, shortcuts and curated experience the same way that Renee, if she was on the go, could also log in to the mobile app and have her curated experience. So these are not two different products. It's just Renee happens to be more of a desk based employee, and I wanted to show the experience from a desktop as well. So don't think of these as one or the other. It's just you get full mobile and web parity, but it's still personalized and targeted to who you are. So here we are logged in as Renee, kind of a general same layout and feel. But, again, everything is targeted and personalized now based on Renee and who she is. So we still see that big banner that is up top, but now this is a good example of a call to action or, kind of a point in time banner. So it's for Renee. It's, letting her know that it's actually safety week and has a link to go and view the safety week hub. So another example of one of those knowledge hubs, but rather than being, like, a department page, this is a safety week or more like an event based hub that may just disappear or get retired after safety week is over. But this is a great way to kind of collect all the information around a single initiative or an event so that everybody knows where to go instead of asking questions about, you know, an agenda or, key learnings, trainings, things like that. So for Renee's safety week, it lets her know that she is going to Denver for some on site training and then has all of the different company initiatives. One thing I do wanna call out is even within this knowledge hub, we can still personalize this information. So just drilling in a bit on where it says see you in Denver, for Renee, who is a regional manager, she's heading on-site to the Flagship Safety Week event in Denver. So they're getting all of their managers together to travel for on-site training. I'm gonna pause Renee's persona for just a minute and flip back to, Marcus here. And if he were to go to that same safety week hub, he is, again, a frontline employee, and he's actually doing his training online. And so this same safety week, it's the exact same hub, but it's targeted to Marcus knowing that he's on frontline and he's doing online training versus Renee who is actually gonna be on-site training. So you can actually target different sections of a knowledge hub based on your audience that you're looking at. Going back to Renee, couple other things I want to, highlight here is around search. So we saw within Marcus's experience how he could search across our integrated, integrations with things like the HRIS. I wanted to show through Renee's experience that we can also integrate with things like the document repository. So Silver mentioned this is not a lift and shift replacement for the things that you know and love, like your SharePoint or OneDrive, but we actually play really well together with those things. So Renee now knows she has to go to Denver. She might be asking, what is our travel and expense policy, knowing she's gonna be traveling. And so this is a great example of not only will our search return, of course, anything that is published in First Step, but it can also search across Microsoft OneDrive or OneDrive and return kind of that source information. So here I can see this document that's hosted in SharePoint if I wanted to see that exact policy, Or I can use my tab up top if I wanted to tab over to my Microsoft instance and see what that search, would that search result would look like if I had searched it in SharePoint. Another great option is to search across your people. So think of this as, like, a people directory rather than having to go through, ADP or Workday, whatever it might be, and figure out who's who. I can also ask things like who lives in Denver, knowing I'm gonna be in Denver. Maybe this I wanna grab coffee with somebody. Here's a list of everybody who, based on their profile, is in Denver. I can click on their, people card and see, you know, again, who they're what department they're in, any content that they've posted, a little bit more about them, maybe some schedule some time to get to know them a little bit better. So a great way to kind of bring in a lot of the people data. Easy natural language searching here, and we can integrate with a lot of those kind of document repositories in that search experience. Alright. And then going back to Renee's home page, we talked a lot about these personalized home page. So I just wanna call out a couple of things that make Renee's experience different than Marcus's, but also very similar. So she still has the shortcuts across the top, but these are, again, targeted to her based on who she is. So she is a people leader. She has a people leaders hub. She has Workday instead of UKG based on the HRIS that she uses. She's based in Charlotte, so those are the links that she's gonna have access to. And she also has the ability to sort these in a way that's meaningful to her. So if she finds that she's actually using the company calendar quite a bit, she can move this shortcut to the top, making sure that she's working in a way that best suits her. As I continue to scroll, these are the different modules that have been set up for her. So safety week is front and center. The very first module for Renee, as we saw with Marcus, his first one was the local news. She has news for youth, which is more company centered news followed by key initiatives, and then people leader news. Again, her being a people leader, that's news targeted to her based on that. So we just saw two completely different experiences on the home page and with the shortcuts. It's the same company. It's the same platform, but you might be thinking to yourself, I don't have time to build 25,000 different versions of a home page. And so part of my goal today is to give you the confidence that this is scalable and can actually be done very easily within the First Step platform. So I'm going to get out of character of Renee, and actually jump into studio just for a couple of minutes to show you how this is actually done in First Step. So I'm going to go into First Step Creator Studio. I'm sure many of you are familiar with this, but this is just a configuration within Studio. Within home pages, this is where all of your custom home pages will live. You will have a default, which will be, obviously, what employees see if they're not part of a targeted home page. And then all of your targeted home pages, you can see here. So Marcus had plant four. Renee had the frontline managers one. Let's say that safety week is over, and now my next initiative is, open enrollment. That is around the corner, and I wanna make sure everybody is aware because we're really struggling making sure people are enrolling in benefits. So a couple things to call out here. The first one is you do have the banner. So we saw the banner on web and mobile. This is kind of your most valuable space on the page, kind of important piece of real estate, your call to action, where you're gonna kind of put, any, you know, you're welcoming if you're welcoming a new hire, a new a new site, a new initiative, whatever that might be. So I'm gonna go ahead and replace this with my new initiative, which is open enrollment. You can include an URL. So if you wanted it to link out to something, you could. You can change the mobile banners. If you wanted it to look different on web versus mobile, you could do that. Enable your shortcuts and allow your users to reorder it. And then here's your content modules. So the layout of the homepage as we saw it, this is what controls it here. So these are all drag and drop. It takes no IT, no code, no developer, no design resource. This is all done by you guys. And I'm just gonna change that very first initiative from safety week to open enrollment. We have a couple different layouts for the module. So if you wanted it to be a big hero image with different news cards, or you can do grid, gallery, row, whatever you'd like here, optional description, and then you decide the source that you want it to pull from. So all featured content maybe goes to to this different module. You can pull from a specific initiative. For this one, I'm just gonna pull from a topic, and I'm gonna say all content posted to my open enrollment topic is going to be pulled into this module. And you can select multiple topics here. I'm gonna go ahead and save that, and I'm not gonna go too much into a lot of this other configuration. That is time that we can set aside for more of a one to one conversation. All I'll show is down at the bottom is where you would target it, and this is where your audiences come into play. So your audiences are kind of the backbone of all targeting and personalization in FirstUp. Hopefully, you already kind of know and love these audiences. So I could say that this goes to all full time US employees because those are the ones that are responsible for signing up for benefits. And then once I publish that, then that would change what those, different frontline managers see. And if I take a look at what that looks like, that is how it's going to change Renee's experience. So now she has an open enrollment banner, and the first thing that she sees in her content is going to be open enrollment 2027. Alright. So those were a couple really cool features again that shows how we can enhance the employee experience through things like integrations, customized home pages, and, many other ways that we're just continuing to evolve our ways of reaching employees in ways that matter to them. I'm going to open it up for any questions and see if there's anything that we didn't get to show you today that you wanna see. Thanks so much, Katie. Before we jump into our questions, I just wanted to give a brief overview of your demo. So it showed us how company initiatives can require very different employee experiences. We follow two employees, one working on the front line and one working at a desk. Both needed to act on the same priority, but the information, resources, and tools they needed were different. And what I love about custom homepage is that it makes it possible to create distinct experiences for these different populations. Moving beyond the one size fits all homepage instantly adds value and the ability to rearrange and elevate urgent content or dip or duplicate a homepage to set up a new page saves time and increases productivity because the goal is to deliver the right content to the right employee at the right time. This approach covers a multitude of business priorities as Katie said, whether it's an organization needing a dedicated page for onboarding new hires or keeping your employees informed during open enrollment to elevate that benefit information and require actions, or if there's a crisis and urgent information needs to be shared with a specific group or location, a custom homepage can solve for that. It provides a personalized experience through the building capabilities moving from Most needs can Most needs can be addressed by adjusting the existing homepage and bringing need to know information to the top of the page by either using the banner or rearranging content placement. So a new targeted homepage should be reserved for audiences who need a fundamentally different order of information or a dedicated banner. We don't want you to create unnecessary complexity. We want that personalization to improve your employees, to improve the way your employees receive and add that information. So for organizations relying on generic Internet experiences, employees may be presented with some with the same information even when their responsibilities, work environments, and immediate needs are different. Custom homepage makes it possible to deliver the right content to the right people, driving stronger engagement and improving how organizations connect with their with their employees across different roles, locations, and business needs. So now we're gonna open it up for questions to hear from you. And your questions can be related to strategy, use cases, governance, or technical product questions. I do see a question here from Allison. It says, is the people directory people search a basic feature, or is that a buy up? So the ability to search people is it's kind of a a mixed answer. You should be able to search people using the people tab as kind of basic functionality. What I did with AI search and how it summarized it over on the right is part of our AI search, which would be part of kind of our AI package. So kind of a a mixed answer there. And then you you could get even further with things like org chart and employee directory. So we may want to just kind of dive into the particular package that you may already have and see what's included and and go from there. So happy to schedule more time to discuss. Fantastic. Thank you for addressing that, Katie. Do we have any other questions from our audience? I I do want to add that you can build more than two experiences. I know that Katie showed you too, but you can there's no limit to the amount of home pages that you can create. But, again, we do recommend that you limit the number of home pages that you create because the maintenance and governance behind that can get a bit burdensome if you have, you know, 10 or 20 different home pages. So there's no limit to how many you can build, but best practice would say limit it before you, create too many. Let's see. We have another question here. Are you using audience block targeting to target the knowledge hub content to the different safety conference attendees? That's exactly what was there. So for whoever asked the question, you get extra points for naming that feature. That is one of my favorite features that we released in the past year. But, yeah, that's exactly how I did it. I just used audience block targeting within a knowledge hub. Great question, Alexis. Anything else before we keep it moving and give you all some time back today? Alright. I'll keep moving. Thank you for those that participated in asking your questions. So today, we demonstrated how a strong, scalable default home page creates a personalized and intentional employee experience. If you're still curious, you have an opportunity to go deeper in an intentional working session focused on your unique environment with a solutions consultant. In this one on one, we can explore your current priorities, identify employee populations, and consider the unique needs of each group around what they need to know, find, or do. Our solutions consultant will provide a deep technical walk through tailored to your systems, workforce structure, and levels of personalization. You'll also be able to address any technical or governance questions you didn't get answered today. If you're curious, use the booking link you'll receive after this call to schedule a one on one with our solutions consultant team. Have someone on your team who couldn't make it today? The on demand recording will also be sent to your email following this call. And drum roll, our next product tour webinar will be Wednesday, October 14 focusing on search MCP. So be sure to register once you receive the link. And before we wrap up, I wanna make sure everyone knows about an event we're really excited about. I'm personally extremely excited about this because we're hosting a spotlight on the front line right here where I am in Atlanta, September 30 through October 1 at the Test Hotel. This event is built for frontline employees across the board. And we'll also have a dedicated manufacturing breakout session for those of you in that world. We're finalizing the agenda now, but we've already locked in some great speakers. Things kick off the evening of September 30 with a welcome reception and dinner, then we'll move into a full day of sessions on October 1, wrapping up with a reception and an off-site dinner the evening of October 1. We'd love to see you there, so keep an eye out for more details and reach out if you have any questions. You can also scan the QR code on the screen to learn more. Thank you so much for joining us today, and we look forward to seeing you at our upcoming events.